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Newport Beach, CA 92660
http://help.axisportal.com/
 
Table of Contents
  • Home
    • CONTROL PANEL
    • ANGUS ANYWHERE MOBILE
      • Mobile for iOS and Android
        • Mobile for iOS Quickstart Guide
        • Mobile for Android Quickstart Guide
        • Installation
        • Logging In
        • Working Offline
        • The Home Screen
        • The Overview Screen
        • Viewing and Dispatching Work Orders
        • Viewing and Sending Messages
        • Viewing Attachments
        • Using Search
        • My Work
      • Mobile Lite
      • Blackberry Angus Anywhere
      • Updating Work Orders by Text
    • AXIS DOCUMENTS & INFORMATION
    • COMMON QUESTIONS
    • CONTACT US
       
          Help Section          

Viewing and Dispatching Work Orders
 

Viewing and Dispatching Work Orders:

You can only dispatch work orders if you are able to see the Overview menu option. See The Home Screen for further details.
  1. Select Overview, then the status type that you want to view (e.g. Outstanding).



  2. The work order list is displayed.
    • You can filter the list using the dropdown menu near the top-left screen and selecting a property (or All Properties) from the list.
    • You can also sort the list using the dropdown menu near the top-right and selecting a sort method from the menu that appears.



  3. Locate and select the work order you would like to view.



  4. The work order details are displayed.
  5. Press the Options button () in the top-right corner.
  6. Select Assign/Dispatch assign and dispatch the work order.
    • You can also view the work order history, messages and attachments by selecting History, Messages or Attachments.



  7. Select an Employee using the dropdown menu provided.
  8. Add any notes to the Note section.
  9. Press Submit to assign and dispatch the work order.

Last Updated: July 30, 2015