Control Panel > Work Order > Messages

Viewing Messages:

• To open the message list, go to Control Panel > Work Order > Messages.
  
  
  
  
• You can filter the messages list by using the Property drop-down list.
  
  
  
  
• In the Messages section, all unread messages for the selected property are displayed.
• Click the Details button at the bottom of the list to toggle between the normal and detailed views. The detailed view displays all message text.
  
  
  
  
• If the message is associated with a Work Order or COI, click the link to the right of the message to open the Work Order or COI details. Only messages not currently associated with a Work Order can be used to create a work order.
  
  
  
  
• To remove a message from the list, click the message, then select Remove From List.
  
  

• Messages that are removed from the list are still displayed under the Messages tab of the work order they are associated with.
• For information on converting a message to a Work Order, see Creating a Work Order from a Message.
• For additional information on notes, reminders and messages related to Work Orders, please refer to The Messages Tab in Tenant Requests and associated topics within that section.
• For additional information on notes, reminders and messages related to COIs, please refer to the Messages Tab in COI Management and associated topics within that section.