Canceling Escalation

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Help Section

Canceling Escalation

Control Panel > Work Order > Tenant Requests > Escalations Setup

Canceling Escalation:

Go to Control Panel > Work Order > Tenant Requests > Escalations Setup.

In the Filter section, click on the Property field and select the desired property.
Delete the times under each escalation level for the affected request types.

When you are finished, click on Update at the bottom of the Escalation Settings page.

Last Updated: September 04, 2018