Creating a Tenant User:

• For information regarding Email Settings or for assistance in creating a password for new users, consult with your Property Administrator or reach out to the Axis Portal Support Team by sending an email to AxisSupport@cbre.com.

1. Go to Setup > User Groups.
   
   
   
   
2. Click on the desired Tenant User Group you would like to add a Tenant user to (i.e. Tenant Managers, Tenants, etc.).
   
   
   
   
3. Click on Create on the top right of the User Group Setup page.
   
   
   
   
4. OR hover over the desired Tenant User Group and click on to see the drop-down menu and its options.
5. Click on Create User.
   
   
   
   
6. Fill out the necessary information.
7. Click on Save or Save & Notify to send the user a welcome email letting them know their account was created.

1. Go to Setup > Tenants.
   
   
   
   
2. Click on the desired Tenant in the Tenant list on the left.
3. Click on Create on the top right of the Tenants Setup page.
   
   
   
   
4. OR hover over the desired Tenant in the Tenant list on the left and click on to display the drop-down menu and its options.
5. Click on Create User.
   
   
   
   
6. Fill out the necessary information.
7. Click on Save or Save & Notify to send the user a welcome email letting them know their account was created.

1. Go to Setup > Places.
   
   
   
   
2. Locate and click on the Building name.
3. Locate and click on the Floor.
4. Locate and click on the Suite.
5. Locate and click on the Tenant.
6. Click on Create on the top right in the Places Setup page.
   
   
   
   
7. OR hover over the desired Tenant in the Places Tree on the left and click on  to see the drop-down menu and its option.
8. Click on Create User.
   
   
   
   
9. Fill out the necessary information.
10. Click on Save or Save & Notify to send the user a welcome email letting them know their account was created.