Adding Dispatch Notes

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Help Section

Adding Dispatch Notes

Control Panel > Setup > Work Order Routing > Assignments Tab

Adding Dispatch Notes:

Dispatch notes are designed to help staff members communicate important information to each other to help them in the course of their day. These are internal notes that are displayed when dispatching work orders in Axis Portal; they are not dispatched with the work orders.

Go to Control Panel > Setup > Work Order Routing.

Click on the Property field and select the desired property from the drop-down menu.
Locate the request type which requires a dispatch note, then click on the Add Note icon () beside it. The Set Dispatch Notes pop-up is now displayed.

Enter the dispatch notes.
Click on Save.

Last Updated: May 18, 2016