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The "Unspecified" Request Type:
If a request is submitted and a request type was not selected on the Request Entry page of the Tenant Request screen, the request will default to the Unspecified request type. The Unspecified request type can be selected by staff members or tenants when the type of work is unclear.
Unspecified requests can be assigned to an staff member just like any other request type. For example, all Unspecified request types could be routed to a specific staff member, so that they can then be assigned to the appropriate staff member.
For additional details, please refer to the Setting Up Shifts, Editing Shifts, and Deleting Shifts.
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Last Updated: May 18, 2016
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